Returns & Exchanges
At Alpine Footwear, we want you to be completely satisfied with your purchase. If your new shoes aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in unworn, original condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your box.
- 3.Pack and Ship
Place the footwear in its original branded packaging and drop off the parcel at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.